LOUISIANA STATE PARKS POLICIES REGARDING CAMPSITES CABINS AND LODGES, GROUP SITES, PAVILIONS, AND MEETING ROOMS
Rules and regulations are posted online and at each site and must be observed by all guests and their visitors. For details on the Go Outdoors Louisiana Privacy Policy, click here.
Reservation Policies
Reservations can be created up to 13 months in advance online, and changed and cancelled by calling 1-833-609-0686. Customers must be at least 21 years of age to reserve a campsite or group shelter.
Campsites:
Check-In: 2 pm. Must have receipt (electronic or printed) of their registration throughout their stay.
Check-Out: 1 p.m.
Occupancy: The level of occupancy at a campground is specific to each site. This level will be posted at each facility and will be specified within the reservation system. Tents erected off designated sites are subject to removal. Camping between designated campsites is prohibited. When camping areas are filled to stated capacity, no other campers will be allowed.
Cabins:
Check-In: 3 pm. Must have receipt (electronic or printed) of their registration throughout their stay.
Check-Out: 11 a.m.
Occupancy: Each cabin’s occupancy is specific to that unit and is posted when selecting a cabin during the reservation workflow.
Group Camps:
Check-In: 3 pm. Must have receipt (electronic or printed) of their registration throughout their stay.
Check-Out: 11 a.m.
Occupancy: Group Camp occupancy is specific to each site, and is posted when selecting the group camp during the reservation workflow. Camping and cabin reservations are limited to 15 consecutive days for any overnight site. Visitors using a campsite/cabin for 15 consecutive days must vacate the site for 7 consecutive days before occupancy may be resumed.
Day Use Facilities:
Pavilions and meeting rooms are accessible during operating hours.
NOTE: Entrance fees are still applicable to renters of day-use facilities. An advance deposit equal to the appropriate use rate is required to reserve meeting rooms or group picnic pavilions.
Meeting Rooms:
Occupancy: The level of occupancy of Event Centers is specific to each facility. This level will be posted at each facility and will be specified within the reservation system.
Check-In: Meeting rooms are accessible during operating hours.
Security Deposit: A one-day deposit is required when making reservations. Pricing varies from park to park.
Cancellation Policies:
Campsites: Cancellation of reservations made 10 to 13 months prior to arrival will result in a one-day rental charge for each facility reserved. Cancellation fees, for each facility reserved within the 9-month window, are $10 for reservations canceled 15 days or more prior to arrival, and a one-day rental within 14 days of arrival.
Day-Use Facilities: The cancellation fee is a minimum of $10 per facility, if cancelled 15 days or more prior to the arrival date. If the reservation is cancelled 14 days or less before arrival, the cancellation fee is one day's usage fee.
Visitors: Visitors to campsites are welcome; however, the number of visitors and registered guests must not exceed the stated occupancy limit at any time. Visitors must leave prior to closing times.
Group Activities: All group gatherings must conclude before 10 p.m.
Smoking Policy: Smoking is prohibited in all enclosed structures
Pets: Any pet brought into a State Park must be on a leash (not to exceed 6 feet in length) or caged or crated. Pets are only permitted within designated buildings or other enclosed structures on site. Seeing-eye dogs are permitted in overnight facilities and near swimming areas. Pet owners are responsible for any injury or damage caused by their pets. Dogs and other pets are not allowed to run freely on park property.
Alcohol: Consumption of alcoholic beverages is only allowed within reserved campsites or reserved group shelters. Alcohol consumption is prohibited in all other areas.
Firewood & Campfires: All campfires must be kept in designated areas. Never leave a campfire unattended. Only “dead and down” trees and branches may be collected for firewood. Please contact the area manager directly about finding local sources of wood.
Collecting & Defacing: All wildlife, plant life, driftwood, artifacts and any other natural or man-made features are protected and may not be disturbed or removed. Possession of metal detecting equipment is prohibited.
Motor Vehicles & Golf Carts: Roads on the area are public roads. All vehicles (including golf carts) must be considered “Street Legal” by law. All drivers must have a valid driver’s license. Vehicles are only allowed on designated roads and parking areas.
Noise Levels: Radios, televisions, musical instruments and all other noise-making devices are not to be used between 10 p.m. and 7 a.m. in a manner that such devices may be heard by other visitors and must be kept at low volumes during other times.
CONFERENCE CENTER AT BLACK BEAR GOLF CLUB POLICIES The following policies are set forth for rental of the Conference Center and Group agrees to abide by these policies.
Rental Procedure:
Half of the rental fee ($100 Exterior & $250 Interior) must be submitted with signed Conference Center Request Form Rental Agreement and Contract to reserve the meeting space. If the request is confirmed by the Conference Center, the balance of the rental fee is due seven (7) days before the event is scheduled.
Cancellations:
No penalty if written notice is provided two weeks (14 days) prior to rental date. Cancellation less than two weeks will be accessed a 25% administrative fee. No refunds if cancellation is less than one week (7 days) from scheduled rental date. A full refund, less applicable cancellation fees, will be mailed to Group upon cancellation.
Per Day:
A day rental is from 7:00 am to 10:00 pm. If an event is extended beyond these hours, a $100 per hour charge will be assessed up to 12:00 am. After 12:00 am, a $100 every 15 minutes will be charged until the event is concluded and guests are off the Conference Center property.
Marketing:
Please give name and phone number of your Group’s contact in marketing pieces and not the Conference Center staff. Group is not authorized to use the Black Bear Conference Center, Poverty Point State Park, or any Louisiana State Park trademarks, trade names, service marks, logos, or other identifying marks without prior express written consent of the Assistant Secretary of the Louisiana Office of State Parks.
Room Set-up:
Any change from standard set-up is an additional $100.00 charge.
Standard in-House Flat Screen SmartTV: Flat Screen 72” SmartTV is available at no additional cost with the interior room rental. Group is responsible for the repair of any damage incurred to the AV equipment while in the Group’s use.
Group may bring their own AV equipment or order from an outside vendor. The Conference Center offers no guarantee on compatibility of outside equipment. If additional AV equipment is required, Group is responsible for arranging rental of equipment, set-up and dismantling. Group must provide name of company that will be delivering additional AV equipment.
Clean-up:
Group is responsible for the cleanliness of the rented Conference Center space upon conclusion of event; a clean-up fee of up to $250.00 will be assessed if rented space is not returned to its original state.
- Chairs and tables must be straightened and returned to original position
- No used materials or trash to be left in Conference Center or exterior Patio
- All used paper, plastic ware; bottles and cans must be place in trash receptacles
- Leftover food must be placed in trash receptacles and taken away
Miscellaneous:
- No smoking in or around rental facility.
- No candles or incense may be used.
- No nails or tape on the walls for decorating.
- No confetti, glitter, rice, fireworks, smoke machines or other objects that litter the Conference Center can be used on site.
This privacy notice for Brandt Information Services, LLC (“Company,” “we,” “us,” or “our”), describes how and why we might collect, store, use, and/or share (“process") your information when you use our services (“Services”), such as when you:
- Download and use our mobile application (GoOutdoors Louisiana), or any other application of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- names
- phone numbers
- email addresses
- mailing addresses
- debit/credit card numbers
- social security number
- contact preferences
- billing addresses
- government issued id numbers
- fein / business tax number
- demographic information
Sensitive Information. We do not process sensitive information.Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Global Payments. You may find their privacy notice link(s) here: https://www.globalpayments.com/terms-of-use.Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
- Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
- Mobile Device Data. We automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model Internet service provider and/or mobile carrier, and Internet Protocol (IP) address (or proxy server). If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device’s operating system or platform, the type of mobile device you use, your mobile device’s unique device ID, and information about the features of our application(s) you accessed.
- Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device’s settings.
This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.Information automatically collectedIn Short:Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.The information we collect includes:
- Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
- Location Data. We collect location data such as information about your device’s location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” below).
- To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
- To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?In Short: We may share information in specific situations described in this section and/or with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers.
We may share your data with third-party vendors, service providers, contractors, or agents (“third parties“) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:
- Data Analytics Services
- Government Entities
- Payment Processors
- Sales & Marketing Tools
- Cloud Computing Services
- Communication & Collaboration Tools
We also may need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
4. HOW LONG DO WE KEEP YOUR INFORMATION?In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.5. HOW DO WE KEEP YOUR INFORMATION SAFE?In Short: We aim to protect your personal information through a system of organizational and technical security measures.We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.6. WHAT ARE YOUR PRIVACY RIGHTS?In Short: You may review, change, or terminate your account at any time.If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html.Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.Opting out of marketing and promotional communications:You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.Account InformationIf you would at any time like to review or change the information in your account or terminate your account, you can:
- Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.If you have questions or comments about your privacy rights, you may email us at [email protected].7. CONTROLS FOR DO-NOT-TRACK FEATURESMost web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.8. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).9. DO WE MAKE UPDATES TO THIS NOTICE?In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.10. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?If you have questions or comments about this notice, you may email us at [email protected] or by post to:Brandt Information Services, LLC501 N Duval StTallahassee, FL 32301United States11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit: https://license.gooutdoorsbahamas.com/Licensing/CustomerLookup.aspx.